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NewGene Technologies

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NewGene Technologies

Request a Quote

NewGene
Technologies

AI-Powered Facility Management Platform for Smarter Building Operations

FMGenie is a comprehensive AI-powered Facility Management platform powered by IFMBOT, an intelligent AI assistant that transforms fault reporting, maintenance management, and facility operations. From AI-powered fault reporting and automated ticket management to predictive maintenance, multilingual support, AI analytics, and smart technician assignment, FMGenie helps organizations streamline maintenance processes, improve operational efficiency, reduce downtime, and deliver exceptional facility experiences.
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Al-Powered

Smarter decisions. better outcomes

Al Risk Detection

Identify issues before they become problems.

Predictive Insights

Data-driven insights for better planning.

Auto Reports

Generate accurate reports in minutes

Smart Scheduling

Optimize resources and timelines.

A Complete AI-Powered Facility Management Solution

IFMBOT – Intelligent Fault Reporting

Powered by IFMBOT, users can report faults through WhatsApp, web, mobile, voice, images, videos, or natural language. AI automatically classifies issues, creates structured tickets, detects fault categories and severity, supports multilingual reporting, and enables faster, more accurate fault management.

Intelligent Ticket & Technician Management

Automate ticket creation, fault status enquiries, technician assignment based on skills, availability and geo-location, automatic ticket reassignment, SLA monitoring, workflow automation, and complete maintenance lifecycle management from a centralized platform.

AI Knowledge Assistant & Smart Recommendations

IFMBOT provides instant FAQ support, conversational assistance, AI-powered solution recommendations, natural language understanding, feedback integration, and intelligent guidance for users, technicians, and facility managers to improve service quality and operational efficiency.

Dashboard, Analytics & Operational Insights

Monitor fault trends, SLA performance, technician productivity, asset health, recurring issues, operational KPIs, maintenance activities, and AI-powered insights through interactive dashboards and conversational report generation for smarter decision-making.

Predictive Maintenance & Intelligent Automation

Leverage AI to predict equipment failures, identify root causes, detect repeat failures, monitor asset health scores, recommend preventive maintenance, automate WhatsApp, Email, and SMS notifications, predict SLA breaches, and proactively reduce maintenance downtime.

Why Choose FMGenie?

Powered by IFMBOT AI

Automate fault reporting, maintenance workflows, technician assignment, and facility operations through an intelligent AI assistant.

Faster Issue Resolution

Accelerate maintenance response with automated ticketing, smart recommendations, workflow automation, and real-time notifications.

Complete Operational Visibility

Gain real-time insights into maintenance requests, technician performance, SLA compliance, fault trends, asset health, and facility operations through centralized dashboards.

Smarter Decision Making

Utilize AI-powered analytics, trend analysis, root cause detection, predictive maintenance, and conversational reporting to optimize operational performance.

Cloud-Based & Omnichannel Access

Access FMGenie securely through WhatsApp, web, mobile, voice, and multilingual AI, enabling seamless collaboration across users, technicians, and facility managers.

Key Benefits

  • Powered by IFMBOT AI Assistant
  • WhatsApp, Voice, Image & Video Fault Reporting
  • AI Fault Classification & Smart Ticket Creation
  • Natural Language & Multilingual Support
  • Intelligent Technician Assignment & Geo-Location Routing
  • Automatic Ticket Reassignment & SLA Monitoring
  • AI Knowledge Assistant & FAQ Support
  • Dashboard, Reports & AI Analytics
  • Root Cause Analysis & Repeat Failure Detection
  • Predictive Maintenance & Asset Health Monitoring
  • Automated Notifications via WhatsApp, Email & SMS
  • Real-Time Operational Insights & Reporting
IFMBOT Dashboard
GPT2
GPT1
Fault Management
bot

Frequently Asked Questions (FAQs)

What is NGT, and what services do we offer?

NGT (NewGene Technologies) is a Singapore-based company specializing in construction site management software. Our suite of applications is designed to digitize and streamline construction processes, enhancing productivity and safety. Key offerings include:

  • CMMS+
  • eSAFE
  • e-BIS
  • ClaimApp

Our software solutions help in:

  • Digitizing construction processes
  • Enhancing site safety through proactive management
  • Improving connectivity and accessibility with cloud-based solutions
  • Ensuring data security and reliable backups
  • Streamlining facilities management for optimal functionality
Yes, our construction management software is designed to cater to businesses of all sizes. Whether you’re a small contractor or a large construction firm, our solutions can be tailored to meet your specific needs.
We prioritize the security of your data by providing secure storage solutions, regular backups, and robust data protection measures to safeguard against unauthorized access and data loss.
Absolutely. Our cloud-based solutions enable you to access your data anytime, anywhere, facilitating greater collaboration between teams and stakeholders, and allowing for real-time tracking of project changes.
You can schedule a demo or contact us through our website’s Request for Quote page. Alternatively, you can reach out via our Contact page for any inquiries or assistance.
Yes, our team will assist you with free data migration.
Yes. We provide on-site and remote training.
Yes. Our solutions support both small teams and large enterprises.
Yes. A free trial/demo is available.

Our clients are our best advocates!

We persistently thrive to deliver excellence and take every remark by heart, be it a compliment or a comment !
“The eCMS application is highly user-friendly. Digitizing the checklists and quotations has not only saved us a significant amount of time but also made it easier to retrieve them instantly whenever needed. This feature has streamlined our operations by reducing the time spent searching for and managing physical documents. Additionally, their live support is excellent”.

Yuvaraj

Project Manager
Landscape Engineering Pte Ltd.(LEPL), Singapore
“Actually they had a very smooth system in place – either they reach out to you or you reach out to them, to start with. Their marketing team reached our office, we arranged a demo session and explained our needs. They customized the product and trained our team. I personally recommend NGT”

Louis Liu

Project Manager
CHL Construction Pte Ltd., Singapore
“The app has reduced the hassle of too much of paper-work and the situations that we face when some data or data-sheet is lost”.

Andy Ng

Project Manager
Seng Foo Building Construction Pte Ltd., Singapore

Transform Facility Management with FMGenie & IFMBOT

Powered by IFMBOT, FMGenie combines intelligent fault reporting, automated ticket management, AI-powered analytics, predictive maintenance, smart technician management, multilingual virtual assistance, asset health monitoring, and operational intelligence into one unified platform. The result is faster issue resolution, improved maintenance efficiency, reduced operational costs, and smarter, AI-driven facility management.

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Smarter Facilities Happier People